| Списание |
A comparative analysis of two royalty structures in franchising under demand uncertainty |
| Списание |
A Consumer-Based Method for Retailer Equity Measurement: Results of an Empirical Study |
| Списание |
A cross-country study of consumer innovativeness and technological sevice innovation |
| Списание |
A distribution services approach for developing effective competitive strategies against "big box" retailers |
| Списание |
A Field Study of Customers' Switching Behavior for Bank Services |
| Списание |
A GIS-based Spatial Decision Support System for Tourists of Great Smoky Mountains National Park |
| Списание |
A good deal online |
| Списание |
A hierarchical Bayes model of choice between supermarket formats |
| Списание |
A method to infer coupon availability from coupon redemption in the supermarket scanner panel data |
| Списание |
A methodology for incorporating prior information into choice models |
| Списание |
A model of buyer-supplier interaction in UK grocery retailing |
| Списание |
A model of consumer's retail atmosphere perceptions |
| Списание |
A model of retail job characteristics, employee role ambiguity, external customer mind-set, and sales performance |
| Списание |
A model of the antecedents and consequents of female fashion innovativeness |
| Списание |
A Model of the Antecedents of Multiple Channel Usage |
| Списание |
A model of the antecedents of should and will service expectations |
| Списание |
A new revenue model for travel intermediaries in South Africa |
| Списание |
A Positioning Typology of Consumers' Perceptions of the Benefits Offered by Successful Service Brands |
| Списание |
A reassessment of the dimensionality of retail performance |
| Списание |
A Scalable Algorithm for the Market Basket Analysis |
| Списание |
A Segmentation Study of Israeli Mall Customers |
| Списание |
A specialty store's perspective on retail internationalization |
| Списание |
A study of customer choice criteria for multiple bank users |
| Списание |
A Temporal Dynamic Model of Spousal Family Purchase-Decision Behavior |
| Списание |
A test of the stability of retail store image mapping based on multientity scaling data |
| Списание |
A theoretical study on optimal inventory-taking frequency for retailing |
| Списание |
A value-based perspective of market orientaton and customer service |
| Списание |
A weekend shopping activity participation model dependent on weekday shopping behavior |
| Списание |
Access to the luxury brand myth in pop-up stores |
| Списание |
Accounting for heterogeneity in shopping centre choice models |
| Списание |
Acquiring and Retailing Customers in UK banks |
| Списание |
Adoption and Usage of Online Shopping |
| Списание |
After the global financial crash: Individual factors differentiating young adult consumer's trust in banks and financial institutions |
| Списание |
Age matters |
| Списание |
An analysis of customer service quality to college stidents as influenced by customer appereance through dress during the in-store shopping process |
| Списание |
An Analysis of Suppliers' Roles in Category Management Collaboration |
| Списание |
An Approach to Sustainable 'Fashion' E-retail: A Five-stage Evolutionary Strategy for 'Clicks-and-Mortar' and 'Pure-Play' Enterprises |
| Списание |
An economic analysis of opening hours for shops |
| Списание |
An empirical analysis of productivity growth in a Portuguese retail chain using Malmquist productivity index |
| Списание |
An empirical investigation and comparison of neural networks and regression for scanner data analysis |
| Списание |
An empirical study of dynamic customer relationship management |
| Списание |
An Examination of Consumer Embarrassment and Repatronage Intentions in the Context of Emotional Service Encounters |
| Списание |
An examination of consumers' cross-shopping behaviour |
| Списание |
An examination of the antecedents of repatronage intentions across different retal store formats |
| Списание |
An examination of the presence, magnitude and impact of halo on consumer satisfaction measures |
| Списание |
An examination of the relative roles played by consumer behavior settings and levels of involvement in determining environmental behaviour |
| Списание |
An exploratory investigation into e-tail image attributes important to repeat, internet savvy customers |
| Списание |
An exploratory investigation into how socioeconomic attributes influence coupons redeeming intentions |
| Списание |
An Exploratory Investigation of Problematic Online Auction Behaviors |
| Списание |
An improved collaborative filtering approach for predicting cross-category purchases based on binary market basket data |
| Списание |
An International Empirical Analysis of the Performance of Manufacturers and Retailers |
| Списание |
An investigation of Chinese immigrant consumer behaviour in Toronto, Canada |
| Списание |
An investigation of consumers' self-control mechanisms when confronted with repeated purchase temptations |
| Списание |
An investigation of self-concept |
| Списание |
An unplanned commercial district in a fast-growing city |
| Списание |
Analysis of the moderating role of the gender variable in service recovery processes |
| Списание |
Anomia and fraudulent behavior by customers |
| Списание |
Another trip to the mall |
| Списание |
Antecedents and consequences of consumer value assessments |
| Списание |
Antecedents and consequences of Internet channel performance |
| Списание |
Antecedents and consequences of role stress of retail sales persons |
| Списание |
Antecedents of adaptive selling among retail salespeople |
| Списание |
Antecedents of supermarket formats' adoption and usage: A study in the context of non-western customers |
| Списание |
Apparel acquisition via single vs. multiple channels |
| Списание |
Apparel retailers |
| Списание |
Applications of artificial neural networks in management science |
| Списание |
Are Consumers with Disabilities Receiving the Services they Need |
| Списание |
Are your customers worth more than money? |
| Списание |
Assessing central places in a global age |
| Списание |
Assessing the impact of a retailer's relationship efforts on consumers' attitudes and behavior |
| Списание |
Assessing the usefulness of store card data in direct sales of financial services |
| Списание |
Assessment of model uncertainty in destinations and travel forecasts of models of complex spatial shopping behaviour |
| Списание |
Assessment of potential retail segmentation variables. An approach based on a subjective MCI resource allocation model |
| Списание |
Attractive prices in grocery and automobile markets - why is such pricing used? |
| Списание |
Banks, grocers and the changing retailing of financial services in Britain |
| Списание |
Behavioural Loyalty Towards Store Brands |
| Списание |
Beyond formal retailing and consumer services |
| Списание |
Big-box retailing and the urban retail structure |
| Списание |
Body modifications and young adults |
| Списание |
Brand equity and retailer acceptance of brand extensions |
| Списание |
Building loyalty with online financial services customers |
| Списание |
Building marketing strategies for state-owned enterprises against private ones based on the perspectives of customer satisfaction and service quality |
| Списание |
Bundling and retail agglomeration effects on shopping behavior |
| Списание |
Bundling as a new product introduction strategy: The role of brand image and bundle features |
| Списание |
Bundling products to success: The influence of complementarity and advertising |
| Списание |
Business modeling with UML |
| Списание |
Card loyalty. A new emerging issue in grocery retailing |
| Списание |
Career Development of Female Managers in Retailing: Inhibitors and Enablers |
| Списание |
Case study |
| Списание |
Case Study |
| Списание |
Categorizing Patterns and Processes in Retail Grocery Internationalisation |
| Списание |
Central place practice |
| Списание |
Characterisation and Comparison of Gender-specific Utility Functions of Shopping Duration Episodes |
| Списание |
Charity retailing in the UK |
| Списание |
Charity shop managers in the UK |
| Списание |
Checks and balances : The role of managers in work-life balance policies and practices |
| Списание |
Children's Influences on In-store Purchases |
| Списание |
Clustering Supermarkets : the Role of Experts |
| Списание |
Cognitive style as a component in meeting workplace demands for consumer services professionals |
| Списание |
COMMUNITY and managerial predictors of performance in small rural US retail and service firms |
| Списание |
Comparing the impacts of Internet technology and national culture on online usage and purchase from a four-country perspective |
| Списание |
Competitive advantage in the UK food retailing sector |
| Списание |
Competitive Strategies in Retailing - an Investigation of the Applicability of Porter's Framework for Food Retailers+ |
| Списание |
Complacency and service quality |
| Списание |
Conditional market segmentation by neural networks |
| Списание |
Consumer and retailer perceptions of hypermarkets and traditional retail stores in Portugal |
| Списание |
Consumer Attitude Toward Virtual Stores and its Correlates |
| Списание |
Consumer Choice of Retail Shopping Aids |
| Списание |
Consumer evaluations of store brands |
| Списание |
Consumer loyalty to family versus non-family business: The roles of store image, trust and satisfaction |
| Списание |
Consumer Perceptions of Corporate Social Responsibility in Town Shopping Centres and Their Influence on Shopping Evaluations |
| Списание |
Consumer Perceptions of Extended Warranties |
| Списание |
Consumer perceptions of private label quality |
| Списание |
Consumer Perceptions of Risk and Uncertainty and the Implications for Behaviour towards Innovative Retail Services |
| Списание |
Consumer Responses to Service Situations |
| Списание |
Consumer Shopping Value, Satisfaction and Loyalty in Discount Retailing |
| Списание |
Consumer Technology Traits in Determining Mobile Shopping Adoption |
| Списание |
Consumer trust toward retail websites |
| Списание |
Consumer-retailer Love and Attachment |
| Списание |
CONSUMERS use of price promotions |
| Списание |
Consumers' channel choice for university-licensed products |
| Списание |
Consumers' perception of store image of joint venture shopping centres |
| Списание |
Consumption Dynamics and Demographics of Canadian Wine Consumers |
| Списание |
Contextual effects on the objectives that financial institutions pursue through range pruning |
| Списание |
Control systems in supplier-retailer relationships and their impact on brand performance |
| Списание |
Coordinating the International Retailing Firm |
| Списание |
Corporate image and corporate reputation in customers' retention decisions in services |
| Списание |
Correlations Between External Knowledge and the Knowledge Chain as Impacting Service Quality |
| Списание |
Creating and Consuming Experiences in Retail Store Environments |
| Списание |
Cross-category sales promotion effects |
| Списание |
Cross-selling |
| Списание |
Customer Acceptance of RFID technology: Evidence from the German Electronic Retail Sector |
| Списание |
Customer satisfaction and dissatisfaction in retail banking: Exploring the asymmetric impact of attribute performance |
| Списание |
Customer Satisfaction and Loyalty in Service |
| Списание |
Customer satisfaction in European food retailing |
| Списание |
Customer Service in UK call centres |
| Списание |
Customers' perspectives regarding e-banking in an emerging economy |
| Списание |
Deal is on! Why people buy from daily deal websites |
| Списание |
Decline in the British small independent retail sector: Exploring European parallels |
| Списание |
Delivering customer value online: An analysis of practices, applications, and performance |
| Списание |
Demand pull and technology push perspective in technology-based innovations for the points of sale: The retailers evaluation |
| Списание |
Deriving performance indicators from models of multipurpose shopping behavior |
| Списание |
Determinants of a lasting purchase |
| Списание |
Determining the antecedents for a strategy of corporate social responsibility by small - and medium -sized enterprises in the UK fashion apparel industry |
| Списание |
DIRECT and indirect effects on households' intentions to replace the old car |
| Списание |
Distribution network design |
| Списание |
Distribution Strategies for Volume and Premium Brands in Highly Competitive Consumer Markets |
| Списание |
Do consumers still believe what is said in online product reviews |
| Списание |
Do CSR actions in retailing really matter for young consumers? A study in France and Norway |
| Списание |
Do Extrinsic Cues Affect Purchase Risk at International E-tailers The Mediating Effect of Perceived |
| Списание |
Do warranties influence perceptions of service quality? |
| Списание |
Does Attitudinal Loyalty Influence Behavioral Loyalty |
| Списание |
Does Gibrat's Law Hold for Retailing? Evidence from Sweden |
| Списание |
Drivers of Customer Likelihood to Join Grocery Retail Loyalty Programs |
| Списание |
E-commerce and the retail process |
| Списание |
ECCIq: The quality of electronic customer-to-customer interaction |
| Списание |
Economic impacts of a heritage tourism system |
| Списание |
Economies of scale in grocery retailing in Finland |
| Списание |
Effects of design factors on store image and expectation of merchandise guality in web-based stores |
| Списание |
Effects of neighbourhood characteristics on store performance supermarkets versus hypermarkets |
| Списание |
Effects of Retailer Post-purchase Guarantee Policies on Consumer Perceptions with the Moderating Influence of Financial Risk and Product Complexity |
| Списание |
Efficiency and effectiveness of small retailers |
| Списание |
Efficiency vs. market power in retailing: Analysis of supermarket chains |
| Списание |
Elaborating customer loyalty : Exploring loyalty to wine retailers |
| Списание |
Empirical implications of unobserved household heterogeneity for manufacturer and retailer pricing |
| Списание |
Employee involvement in the financial services sector |
| Списание |
Enablers and inhibitors of permission-based marketing |
| Списание |
Enhancing Retail Location Decision Support |
| Списание |
Entertaining Shopping Experiences |
| Списание |
Environmentally conscious consumption |
| Списание |
Evaluating Consumer Response to EDLPs |
| Списание |
Examination of US Hispanic-owned, small retail and service businesses |
| Списание |
Examining managers' theories of how atmospheric music affects perception, behaviour and financial performance |
| Списание |
Examining the antecedents of trust and rapport in services: Discovering new interrelationships |
| Списание |
Examining the dimensionality of coupon proneness |
| Списание |
Experience-based Aspects of Shopping Attitudes |
| Списание |
Experiential retailing |
| Списание |
Expert Quality Evaluation and Price of Store vs. Manufacturer Brands |
| Списание |
Explaining Customers' Switching Patterns to Brand Delisting |
| Списание |
Exploring Asymmetric Effects in the Formation of Retail Price Satisfaction |
| Списание |
Exploring Night-time Grocery Shopping Behaviour |
| Списание |
Exploring the Relationship of Perceived Automotive Salesperson Attributes, Customer Satisfaction and Intentions to Automotive Service Department Patronage |
| Списание |
Exploring the role of relationship variables in predicting customer voice to a service worker |
| Списание |
Extending electronic portals with new services : Exploring the usefilness of brand extension models |
| Списание |
Factors influencing the tipping propensity of restaurant customers |
| Списание |
FACTORS involved in price information-seeking behaviour |
| Списание |
Fashion retailing and the bottom line |
| Списание |
Firm size, strategic advantage, and profit rates in US retailing |
| Списание |
First foreign grocery retailer enters the Finnish market - a stakeholder model |
| Списание |
Flexible Estimation of Price Response Functions Using Retail Scanner Data |
| Списание |
Food retailing strategies in the European Union. A comparative analysis in the UK and Spain |
| Списание |
Food retailing, now and in the future. A consumer perspective |
| Списание |
Forecasting aggregate retail sales |
| Списание |
Frequency of negative critical incidents and satisfaction with public transport services |
| Списание |
From selling to supporting - Leveraging mobile services in the context of food retailing |
| Списание |
From Spending to Understanding: Analyzing Customers by their Spending Behavior |
| Списание |
Generation Y vs. Baby Boomers |
| Списание |
Geographic Information Systems (GIS) applications in Retail Tourism and Teaching Curriculum |
| Списание |
Goods retailers and service providers |
| Списание |
Growth without profit: Explaining the internet transaction profitability paradox |
| Списание |
Hong Kongers' cross-border consumption and shopping in Shenzhen |
| Списание |
Hospitality retail operations types and styles in the management of human resources |
| Списание |
How can retailers enhance accessibility |
| Списание |
How Constrained a Response: A Comparison of Binary, Ordinal and Metric Answer Formats |
| Списание |
How do online bidders differ from non-bidders |
| Списание |
How does shopper-based mall equity generate mall loyalty? A conceptual model and empirical evidence |
| Списание |
Identifying Factors Affecting Consumers Purchase Incidence at Retail |
| Списание |
Image and consumer attraction to intraurban retail areas |
| Списание |
In search of status through brands from Western and Asian origins |
| Списание |
In What Sequence are Information Sources Consulted by Involved Consumers? The Case of Automobile Pre-purchase Search |
| Списание |
In-store demonstrations as a promotion tool |
| Списание |
Incorporating balance of power in channel decision structure |
| Списание |
Indentifying purchase-history sensitive shopper segments using scanner panel data and sequence alignment methods |
| Списание |
Influences of Online Store Perception, Shopping Enjoyment, and Shopping Involvement on Consumer Patronage Behavior towards an Online Retailer |
| Списание |
Information and communication technology in retailing: A cross-industry comparison |
| Списание |
Interaction effects of mood induction and nominal representation of price on consumer choice |
| Списание |
Interdependency factors influencing the World Wide Web as a channel of interactive marketing |
| Списание |
Interdisciplinary contributions in retail service delivery |
| Списание |
Internal and external promotional references |
| Списание |
International expansion of retail firms |
| Списание |
International Value Chain Processes by Retailers and Wholesalers - A General Approach |
| Списание |
Internet consumer of university students |
| Списание |
Interpersonal service quality, self-service technology (SST) service quality, and retail patronage |
| Списание |
Intertype competition |
| Списание |
Interurban shopping, new town planning and local development in Madrid metropolian area |
| Списание |
Investigating the centric profile of international hotel groups |
| Списание |
Investigating the Dynamics of Service Attributes in Multi-channel Environments |
| Списание |
Is Parking Supply Related to Turnover of Shopping Areas? The Case of the Netherlands |
| Списание |
Is the Internet a primary source for consumer information search? Group comparison for channel choices |
| Списание |
Job Motivation and Satisfaction: Unpacking the Key Factors for Charity Shop Managers |
| Списание |
Key Account Management in information-intensive sevices |
| Списание |
Key Influencers and Inhibitors on Adoption of the Internet for Banking |
| Списание |
Large format retailers |
| Списание |
Large format retailing in the US |
| Списание |
Latent Class Modeling of Website Users' Search Patterns |
| Списание |
Linking consumer perception to preference of retail stores |
| Списание |
LISREL and neural network modelling |
| Списание |
Location of multiple retail facilities with limited budget constaints - in continuous space |
| Списание |
Looking good at the retailer's expense: Investigating unethical retail disposition behavior among compulsive buyers |
| Списание |
Loyalty program structure and consumers' perceptions of status |
| Списание |
Loyalty to grocery stores in the Spanish market of the 1990s |
| Списание |
Luxury fashion consumption in China |
| Списание |
Managing customer loyalty through the mediating role of satisfaction in the DIY retail loyalty program |
| Списание |
Managing the Retail Format Portfolio |
| Списание |
Market opening and locus of power in Korea's channels of distribution |
| Списание |
Market Orientation and Performance |
| Списание |
Marketing classic theater in a competitive market of entertainments |
| Списание |
Marketing to Consumer Segments Using Health-promoting Lifestyles |
| Списание |
Marketing UK cities as shopping destinations |
| Списание |
MEASURING consideration sets through recall or recognition |
| Списание |
Measuring expectations: forecast vs. ideal expextations. Does it really matter? |
| Списание |
Measuring service quality of banks: Scale development and validation |
| Списание |
Men's shopping satisfaction and store preferences |
| Списание |
Modeling Innovative Points of Sales through Vritual and Immersive Technologies |
| Списание |
Modeling the Effect of Self-efficacy on game usage and purchase behaviour |
| Списание |
Modelling consumer responses to an apparel store brand: Store image as a risk reducer |
| Списание |
Modelling hybrid distribution channels |
| Списание |
Motivators of Market Mavenism in the Retail Environment |
| Списание |
Multidimensional Trust Building i e-Retailing |
| Списание |
National advertising, dual-channel coordination and firm performance |
| Списание |
Negative emotions, value and relationships |
| Списание |
Negative Price-Image Effects of Appealing Store Architecture |
| Списание |
New insights into retail space and format planning from customer-tracking data |
| Списание |
Non-fulfillment of promotional deals : The impact of gender and company reputation on consumers' perceptions and attitudes |
| Списание |
Objective and multidimensional acculturation measures |
| Списание |
On the Impact of Loyalty Cards on Store Loyalty |
| Списание |
Online customer service and retail type-product congruence |
| Списание |
Online Information Quality in Experiential Consumption |
| Списание |
Online Service Personalization for Apparel Shopping |
| Списание |
Online social capital: Understanding e-impulse buying in practice |
| Списание |
Online visual merchandising practice of aparel e-merchants |
| Списание |
Out-of-town shopping and its induced CO2 - emissions |
| Списание |
Overcoming data limitations for store choice modelling. Exploiting retail chain choice data by means by means of aggregate logit models |
| Списание |
Part-time working in the 'super-service' era |
| Списание |
Peer network position and shopping behavior among adolescents |
| Списание |
Perceived appropriateness and its effect on quality, affect and behavior |
| Списание |
Perceived Service Innovativeness, Consumer Trait Innovativeness and Patronage Intention |
| Списание |
Perceived value and its impact on choice behavior in a retail setting |
| Списание |
Physical attractiveness of the service worker in the moment of truth and its effects on customer satisfaction |
| Списание |
Playing to win |
| Списание |
Plural Form Franchise Networks |
| Списание |
Possible determinants of consumers' adoption of electronic grocery shopping in the Netherlands |
| Списание |
Power centres |
| Списание |
Power Relations in the UK grocery supply chain |
| Списание |
Predicting bankruptcy in the retail sector |
| Списание |
Predictors of Relationship Quality for Luxury Restaurants |
| Списание |
Pricing behavior in the online DVD market |
| Списание |
Problems and opportunities of retailing in the US "Inner City" |
| Списание |
Product perishability and multistore grocery shopping |
| Списание |
Product-harm crisis management: Time heals all wounds? |
| Списание |
Professional service quality |
| Списание |
Profiling consumers |
| Списание |
Profiling Consumers of Own Brands and National Brands Using Human Personality |
| Списание |
Profiling intrinsic deal proneness for HILO and EDPL price promotion strategies |
| Списание |
Profiling under Conditions of Ambiguity - An Application in the Financial Services Industry |
| Списание |
Proliferation of private labels in the groceries sector |
| Списание |
Receiving Word-of-mouth from the Service Customer |
| Списание |
Refinement and re-assessment of the consumer decision-making style instrument |
| Списание |
Relationship Marketing in A B2C Context |
| Списание |
Relationship marketing on the Internet |
| Списание |
Resale Price Maintenance (RPM) |
| Списание |
Research needs for assessing online value creation in complex consumer purchase process behavior |
| Списание |
Retail borrowing |
| Списание |
Retail Brand Equity |
| Списание |
Retail concentration |
| Списание |
Retail fairness |
| Списание |
RETAIL franchising: An intellectual capital perspective |
| Списание |
RETAIL loyalty schemes |
| Списание |
Retail managers |
| Списание |
Retail network spatial expansion |
| Списание |
Retail opinion sharing |
| Списание |
Retail patronage intentions |
| Списание |
Retail profitability and sweatshops |
| Списание |
Retail services and firm profit in a dual-channel market |
| Списание |
Retailer community embeddedness and consumer patronage |
| Списание |
Retailer-manufacturer responsibility in the marketing of firearms |
| Списание |
Retailers and diversification |
| Списание |
Retailing Establishments: A competitive Analysis of Commercial Formats from the Consumers' Profiles and Perceptions |
| Списание |
Retailing in a multicultural world |
| Списание |
Retailler Perceptions on Hiring Prospective Employees with Disabilities |
| Списание |
Retal markets share and saturation |
| Списание |
Sales associate's appearance: Links to consumers' emotions, store image, and purchases |
| Списание |
Scale economies and superstore retailing |
| Списание |
Search dimensions, patterns and segment profiles of grocery shoppers |
| Списание |
Segmentation of visiting patterns on web sites using a sequence alignment method |
| Списание |
Service branding |
| Списание |
Service quality dimensions and superior customer perceived value in retail banks |
| Списание |
SERVICE quality in supermarket retailing |
| Списание |
Shaping e-retailer 's website personality |
| Списание |
Shelf space management of private labels : A case study in Spanish retailing |
| Списание |
Shopping centre |
| Списание |
Shopping Enjoyment and Store Shopping Modes |
| Списание |
Shopping mall customer values |
| Списание |
Shopping satisfaction for domestic tourists |
| Списание |
Shopping styles of working Chinese females |
| Списание |
Shopping Trip Value |
| Списание |
Shopping value in online auctions: Their antecedents and outcomes |
| Списание |
Shopping Values of Clothing Retailers Perceived by Consumers of Different Social Classes |
| Списание |
Should retailers adjust their micro-marketing strategies to type of outlet? An application to location-based store space allocation in limited and full-service grocery stores |
| Списание |
Signs of change? A longitudinal study of Internet adoption in the UK retail sector |
| Списание |
Simultaneous positioning and segmentation analysis with topologically ordered feature maps |
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Singapore's Internet shoppers and their impact on traditional shopping patterns |
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Singapore's revised concept plan and retailing |
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Slow fashion movement |
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Some Insights on Conceptualizing and Measuring Service Quality |
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South Korean female apparel market segments based on store attributes |
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Spatial dependencies and spatial drift in public transport seasonal ticket revenue data |
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Staging political consumption |
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Status Consumption and Role-relaxed Consumption |
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Steering Customers to Online Channel |
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Store brand and retail differentiation |
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Store Environment's impact on Variety Seeking Behaviour |
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Store format choice and relationship quality in apparel retail |
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Store Loyalty |
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Strategic Human Resource Management in Department Stores: An Historical Perspective |
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Substitution or Complementarity? How the Internet Changes City Centre Shopping |
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Supermarket access in the inner cities |
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Supermarkets vs. traditional retail stores : Diagnostic the barriers to supermarkets' market share growth in an ethnic minority community |
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Supply Chains and Their Management |
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Sustainability drivers in food retail |
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Technology and intermediation |
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Technology Readiness and the Evaluation and Adoption of Self-Service technologies |
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The appeal of retailing as a career 20 years on |
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The brand architecture of grocery retailers: Setting material and symbolic boundaries for consumer choice |
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The changing role of middlemen in the distribution of personal computers |
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The child-parent purchase relationship |
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The consumer benefits and problems in the electronic grocery store |
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The consumer's relational commitment |
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The Customer Satisfaction-loyalty Relation in an Interactive e-Service Setting |
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The ecologically sustainable retailer |
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The effect of age on shopping orientation - choice orientation types |
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The Effect of Consumer's Psychographic Variables Upon Deal-proneness |
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The effect of item reduction on assortment satisfaction - A consideration of the category of red wine in a controlled retail setting |
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The effect of naturalness claims on perceptions of food product naturalness in the point of purchase |
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The effect of variety-seeking on customer retention in services |
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The effectiveness of strategic planning |
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The Effectiveness of Verbal Prompts on Sales |
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The Effects of Brand Credibility on Customer Loyalty |
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The effects of consumer perceptions of the salesperson, product and dealer on purchase intentions |
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The effects of in-store themed events on consumer store choice decisions |
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The effects of management succession in retail service banking |
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The effects of role strain on the consumer decision process for groceries in single-parent households |
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The effects of salesperson mood, shopper behavior, and store type on customer service |
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The Evolving Concept of Retail Attractiveness |
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The fact and fantasy of organizational culture management |
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The Fight Between Store Brands and National Brands - What's the Score |
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The Impact of a Wife's budgetary and Romantic Attitudes towards Luxury Goods on Their Self-Purchases and Purchases Made for Them by Their Husbands |
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The impact of attitude strength on the acceptance of green services |
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The impact of basic human needs on the use of retailing self-service technologies |
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The impact of marketing policy on promotional price elasticies and baseline sales |
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The impact of need for social affiliation and consumer relationship proneness on behavioural intentions |
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The impact of perceived display completeness/incompleteness on shoppers' in-store selection of merchandise |
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The impact of promotions on consumer choices and preferences in out-of-stock situations |
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The impact of salespeople's relational behaviors and organizational fairness on customer loyalty |
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The impact of service quality and marketing on financial performance in the hospital industry |
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The impact of the deregulation of retail hours on shopping trip patterns in a mall hierarchy |
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The impact of the market spoiler on consumer preference structures |
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The impact on satisfaction of managing attribute expectations |
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The Importance of Consumer Characteristics and Market Structure Variables in Driving Multiple Store Patronage |
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The importance of importance |
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The Importance of Personal Characteristics in Franchisee Selection |
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The importance of retail brand equity and store accessibility for store loyalty in local competition |
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The influence of empathy in complaint handling |
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The influence of negative marketplace information on consumer attitudes toward a service establishment |
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The Influence of Nostalgic Memories on Consumer Exploratory Tendencies |
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The Influence of Retailer Reputation on Store Patronage |
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The influence of task characteristics and job-related characteristics on retail salesperson selling orientation |
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The Internationalisation of Voluntary Groups |
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The Internet and consumer power : The Case of Spanish retail banking |
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The Investigation on Dimensions of e-Satisfation for Online Shoes Retailing |
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The link beween customer satisfaction and price sensitivity |
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The managerial ability to control the varied behaviour of regularcustomers in retailing : International differences |
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The Moderating Roles of Shopper Experience and Store Type on the Relationship between Perceived Merchandise Value and Willingness to Pay a Higher Price |
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The Nature of Informal Food Bazaars |
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The Penetration of Retailer Brands and the Impact on Consumer Prices |
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The Relationship Between Job Demand Stressors, Service Recovery Performance and Job Outcomes in a State-owned Enterprise |
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The Relevance of Shopper Logistics for Consumers of Store-based Retail Formats |
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The Retail Sector in the Nordic Countries |
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The role of certification in service relationships |
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The role of etail quality, e-satisfaction and e-trust in online loyalty |
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The role of organizational service climate in generating control and empowerment among workers and customers |
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The Role of Product Brand Image and Online Store Image on Perceived Risks and Online Purchase Intentions for Apparel |
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The role of pure and quasi-moderators in services; An empirical investigation of ongoing customer-service-provider relationship |
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The satisfaction of consumer needs and the market exchange |
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The service quality - loyalty relationship in retail services : does commitment matter? |
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The strategic response of Dublin's traditional department stores to intersifying competition |
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The Use of Loyalty -Cards Databases |
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The validation of the generic service quality dimensions |
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The value of private label brands to U.S. consumers |
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Towards an understanding of European grocery supply chains |
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Tracing reputation risks in retailing and higher-education services |
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Training Retail Sales Personnel in Transition Economies: Applying a Model of Customer-Oriented Communication |
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TRIPMAKER choice behavior fot shopping trips under real-time information |
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Trust orientation in the organic food distribution channels |
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UK retailers: What motivates the decision to raise finance? |
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Understanding consumers' in-store visual perception |
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Understanding the Older Shopper |
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Using Daily Store-level Data to Understand Price Promotion Effects in a Semiparametric Regression Model |
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Using observational research for behavioural segmentation of shoppers |
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Validity of exit interviews in retailing |
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Value-added annual shareholders meetings |
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Web retailing adoption |
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Website Usability, Consumer Satisfaction and the Intention to Use a Website |
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What Constitutes a "Good assortment"? A Scale of Measuring Consumers" Perceptions of an Assortment Offered in a Grocery Shop |
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What distinguishes passive recipients from active decliners of sales flyers |
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When income matters: Customers evaluation of shopping malls' hedonic and utilitarian orientations |
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Which Retailers Adopt a Loyalty Program |
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Who Spends More Online? The Influence of Time, Usage Variety, and Privacy Concern on Online Spending |
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Win-win Strategies at Discount Stores |
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Window displays and consumer shopping decisions |
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Wine choice and drivers of consumption explored in relation to generational cohorts and methodology |
