Sharma, Neeru The role of pure and quasi-moderators in services; An empirical investigation of ongoing customer-service-provider relationship,
, 2003, с. 253 - 262.
Sharma, Neeru .
The role of pure and quasi-moderators in services; An empirical investigation of ongoing customer-service-provider relationship.
: , 2003, с. 253 - 262.
Sharma, Neeru (2003)
The role of pure and quasi-moderators in services; An empirical investigation of ongoing customer-service-provider relationship,
: , с. 253 - 262
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