The effects of salesperson mood, shopper behavior, and store type on customer service

William Swinyard

ПС 996

Източник - периодично издание: Journal of Retailing and Consumer Services
Източник: JOURNAL of Retailing and Consumer Services
Година на издаване: 2003
Страници: pp. 323 - 333
Том: 10
Ключови думи: пазарно поведение, обслужване на клиенти, търговци, продавачи, купувачи

Swinyard, William R. The effects of salesperson mood, shopper behavior, and store type on customer service, , 2003, pp. 323 - 333.

Swinyard, William R. . The effects of salesperson mood, shopper behavior, and store type on customer service. : , 2003, pp. 323 - 333.

Swinyard, William R. (2003) The effects of salesperson mood, shopper behavior, and store type on customer service, : , pp. 323 - 333

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