Smith, Ronn J., Knuff, David C. The influence of negative marketplace information on consumer attitudes toward a service establishment,
, 2013, pp. 358 - 364.
Smith, Ronn J., Knuff, David C. .
The influence of negative marketplace information on consumer attitudes toward a service establishment.
: , 2013, pp. 358 - 364.
Smith, Ronn J., Knuff, David C. (2013)
The influence of negative marketplace information on consumer attitudes toward a service establishment,
: , pp. 358 - 364
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