An Examination of Consumer Embarrassment and Repatronage Intentions in the Context of Emotional Service Encounters

Debra Grace

ПС 996

Детайли

Източник - периодично издание: Journal of Retailing and Consumer Services
Година на издаване: 2009
Страници: p. 1 - 9
Том: 16
Ключови думи: потребители, обслужване., емоции

ISSN: 0969-6989
Пор.№: 1
Забележка: ISSN: 0969-6989
Website: https://ideas.repec.org/a/eee/joreco/v16y2009i1p1-9.html

Действия

MLA (7th edition) Chicago / Turabian (16th edition) Harvard

Grace, Debra An Examination of Consumer Embarrassment and Repatronage Intentions in the Context of Emotional Service Encounters, , 2009, p. 1 - 9.

Grace, Debra . An Examination of Consumer Embarrassment and Repatronage Intentions in the Context of Emotional Service Encounters. : , 2009, p. 1 - 9.

Grace, Debra (2009) An Examination of Consumer Embarrassment and Repatronage Intentions in the Context of Emotional Service Encounters, : , p. 1 - 9

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An Examination of Consumer Embarrassment and Repatronage Intentions in the Context of Emotional Service Encounters

Детайли

Допълнителна информация

Действия