The effect of variety-seeking on customer retention in services

Carmen Berne; Jose Mugica; M. Yague

ПВ 996

Berne, Carmen, Mugica, Jose M., Yague, M. Jesus The effect of variety-seeking on customer retention in services, , 2001, с. 335 - 345.

Berne, Carmen, Mugica, Jose M., Yague, M. Jesus . The effect of variety-seeking on customer retention in services. : , 2001, с. 335 - 345.

Berne, Carmen, Mugica, Jose M., Yague, M. Jesus (2001) The effect of variety-seeking on customer retention in services, : , с. 335 - 345

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