Correlations Between External Knowledge and the Knowledge Chain as Impacting Service Quality

Shu-Mei Tseng

ПС 996

Източник - периодично издание: Journal of Retailing and Consumer Services
Година на издаване: 2012
Страници: pp. 429 - 437
Том: 19
Ключови думи: качество на услугите, вериги на знанието, consumer satisfaction, потребителско удовлетворение, external knowledge, competitive advantage, конкурентно предимство

ISSN: 0969-6989
Пор.№: 4
Забележка: ISSN: 0969-6989
Website: https://www.sciencedirect.com/science/article/pii/S0969698912000471

Tseng, Shu-Mei Correlations Between External Knowledge and the Knowledge Chain as Impacting Service Quality, , 2012, pp. 429 - 437.

Tseng, Shu-Mei . Correlations Between External Knowledge and the Knowledge Chain as Impacting Service Quality. : , 2012, pp. 429 - 437.

Tseng, Shu-Mei (2012) Correlations Between External Knowledge and the Knowledge Chain as Impacting Service Quality, : , pp. 429 - 437

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