The service quality - loyalty relationship in retail services : does commitment matter?

Gordon Fullerton

ПС 996

Fullerton, Gordon The service quality - loyalty relationship in retail services : does commitment matter?, , 2005, с. 99 - 111.

Fullerton, Gordon . The service quality - loyalty relationship in retail services : does commitment matter?. : , 2005, с. 99 - 111.

Fullerton, Gordon (2005) The service quality - loyalty relationship in retail services : does commitment matter?, : , с. 99 - 111

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