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Намерени са 841 резултата
Exploring the Relationship of Perceived Automotive Salesperson Attributes, Customer Satisfaction and Intentions to Automotive Service Department Patronage
ПС 996
Каталог "Статии, стандарти, автореферати" | Списание
Exploring the Relationship of Perceived Automotive Salesperson Attributes, Customer Satisfaction and Intentions to Automotive Service Department Patronage
The Moderating Role of Customer Gender (2008)
William Darley; Denise Luethge; Ashish Thatte
Customer Acceptance of RFID technology: Evidence from the German Electronic Retail Sector
ПС 996
Каталог "Статии, стандарти, автореферати" | Списание
Customer Acceptance of RFID technology: Evidence from the German Electronic Retail Sector
(2009)
Gordon Muller-Seitz; et al.
Customer satisfaction and dissatisfaction in retail banking: Exploring the asymmetric impact of attribute performance
ПС 996
Каталог "Статии, стандарти, автореферати" | Списание
Customer satisfaction and dissatisfaction in retail banking: Exploring the asymmetric impact of attribute performance
(2009)
Alessandro Arbore; Bruno Busacca
Customer Satisfaction and Loyalty in Service
ПС 996
Каталог "Статии, стандарти, автореферати" | Списание
Customer Satisfaction and Loyalty in Service
Two Concepts, Four Constructs, Several Relationships (2008)
Guillaume Bodet
Customer Service in UK call centres
ПС 996
Каталог "Статии, стандарти, автореферати" | Списание
Customer Service in UK call centres
organizational perspectives and employee perceptions (2002)
Gavin Brown; Gillian Maxwell
Customer satisfaction in European food retailing
ПС 996
Каталог "Статии, стандарти, автореферати" | Списание
Customer satisfaction in European food retailing
(2002)
Hans Juhl; Kai Kristensen; Peder Ostergaard
Online customer service and retail type-product congruence
ПС 996
Каталог "Статии, стандарти, автореферати" | Списание
Online customer service and retail type-product congruence
(2014)
Retno Suryandari; Audhesh Paswan
ECCIq: The quality of electronic customer-to-customer interaction
ПС 996
Каталог "Статии, стандарти, автореферати" | Списание
ECCIq: The quality of electronic customer-to-customer interaction
(2013)
Dominik Georgi; Moritz Mink
The link beween customer satisfaction and price sensitivity
ПС 996
Каталог "Статии, стандарти, автореферати" | Списание
The link beween customer satisfaction and price sensitivity
An investigation of retailing industry in Taivan (2013)
Wen Low; Jeng-Da Lee
A model of retail job characteristics, employee role ambiguity, external customer mind-set, and sales performance
ПС 996
Каталог "Статии, стандарти, автореферати" | Списание
A model of retail job characteristics, employee role ambiguity, external customer mind-set, and sales performance
(2013)
Mark Johlke; Rajesh Iyer
The impact of salespeople's relational behaviors and organizational fairness on customer loyalty
ПС 996
Каталог "Статии, стандарти, автореферати" | Списание
The impact of salespeople's relational behaviors and organizational fairness on customer loyalty
An empirical study in B-to-B relationships (2013)
Juliet Poujol; et al.
Service quality dimensions and superior customer perceived value in retail banks
ПС 996
Каталог "Статии, стандарти, автореферати" | Списание
Service quality dimensions and superior customer perceived value in retail banks
An empirical study on Mexican consumers (2013)
Vivek Venkatesh
The Customer Satisfaction-loyalty Relation in an Interactive e-Service Setting
ПС 996
Каталог "Статии, стандарти, автореферати" | Списание
The Customer Satisfaction-loyalty Relation in an Interactive e-Service Setting
The mediators (2012)
Shu-Ching Chen
Drivers of Customer Likelihood to Join Grocery Retail Loyalty Programs
ПС 996
Каталог "Статии, стандарти, автореферати" | Списание
Drivers of Customer Likelihood to Join Grocery Retail Loyalty Programs
An Analysis of Reward Programs and Loyalty Cards (2012)
Blanca Gomez; Ana Arranz; Jesus Cillan
A value-based perspective of market orientaton and customer service
ПС 996
Каталог "Статии, стандарти, автореферати" | Списание
A value-based perspective of market orientaton and customer service
(2009)
Shu-Ching Chen
Physical attractiveness of the service worker in the moment of truth and its effects on customer satisfaction
ПС 996
Каталог "Статии, стандарти, автореферати" | Списание
Physical attractiveness of the service worker in the moment of truth and its effects on customer satisfaction
(2009)
Magnus Soderlund
Managing customer loyalty through the mediating role of satisfaction in the DIY retail loyalty program
ПС 996
Каталог "Статии, стандарти, автореферати" | Списание
Managing customer loyalty through the mediating role of satisfaction in the DIY retail loyalty program
(2009)
Patrick Vesel
The Effects of Brand Credibility on Customer Loyalty
ПС 996
Каталог "Статии, стандарти, автореферати" | Списание
The Effects of Brand Credibility on Customer Loyalty
(2008)
Jill Sweeney; Joffre Swait
Receiving Word-of-mouth from the Service Customer
ПС 996
Каталог "Статии, стандарти, автореферати" | Списание
Receiving Word-of-mouth from the Service Customer
An Emotion-based Effectiveness Assessment (2007)
Magnus Soderlund; Sara Rosengren
Building marketing strategies for state-owned enterprises against private ones based on the perspectives of customer satisfaction and service quality
ПС 996
Каталог "Статии, стандарти, автореферати" | Списание
Building marketing strategies for state-owned enterprises against private ones based on the perspectives of customer satisfaction and service quality
(2006)
Lien-Ti Bei; Cian-Fong Shang