Tsiptsis, K., Chorianopoulos, A. Data Mining Techniques in CRM. Chichester: John Wiley & Sons Ltd, 2009 357 p. 978-0-470-74397-3.
Tsiptsis, K., Chorianopoulos, A. Data Mining Techniques in CRM. Chichester: John Wiley & Sons Ltd, 2009 357 p. 978-0-470-74397-3.
Tsiptsis, K., Chorianopoulos, A. (2009) Data Mining Techniques in CRM, Chichester: John Wiley & Sons Ltd 357 p. 978-0-470-74397-3.
Tsiptsis, K., & Chorianopoulos, A. (2009). Data Mining Techniques in CRM. Inside Customer Segmentation. Chichester: John Wiley & Sons Ltd, 357 p.
Tsiptsis K, Chorianopoulos A. Data Mining Techniques in CRM: Inside Customer Segmentation. Chichester: John Wiley & Sons Ltd; 2009. p. 357 p. ISBN: 978-0-470-74397-3.