Ofir, C., Simonson, I. In Search of Negative Customer Feedback. 2001 с. 170 - 182,.
Ofir, C., Simonson, I. In Search of Negative Customer Feedback. 2001 с. 170 - 182,.
Ofir, C., Simonson, I. (2001) In Search of Negative Customer Feedback, с. 170 - 182,.
Ofir, C., & Simonson, I. (2001). In Search of Negative Customer Feedback. The Effect of Expecting to Evaluate on Satisfaction Evaluations. с. 170 - 182.
Ofir C, Simonson I. In Search of Negative Customer Feedback: The Effect of Expecting to Evaluate on Satisfaction Evaluations. 2001. p. с. 170 - 182.