Baker, D., Fesenmaier, D. Effects of Service Climate on Managers' and Employees' Rating of Visitors' Service Quality Expectations. 1997 с. 15 - 23,.
Baker, D., Fesenmaier, D. Effects of Service Climate on Managers' and Employees' Rating of Visitors' Service Quality Expectations. 1997 с. 15 - 23,.
Baker, D., Fesenmaier, D. (1997) Effects of Service Climate on Managers' and Employees' Rating of Visitors' Service Quality Expectations, с. 15 - 23,.
Baker, D., & Fesenmaier, D. (1997). Effects of Service Climate on Managers' and Employees' Rating of Visitors' Service Quality Expectations. с. 15 - 23.
Baker D, Fesenmaier D. Effects of Service Climate on Managers' and Employees' Rating of Visitors' Service Quality Expectations. 1997. p. с. 15 - 23.
