Stanimirov, E., Zhechev, V., Stanimirova, M. Strategic Readiness for CRM Process Management: the Case of Business Service Companies in Bulgaria. Sarajevo: International University of Sarajevo, 2016 pp. 9 - 23, ISSN 2303-7105.
Stanimirov, E., Zhechev, V., Stanimirova, M. Strategic Readiness for CRM Process Management: the Case of Business Service Companies in Bulgaria. Sarajevo: International University of Sarajevo, 2016 pp. 9 - 23, ISSN 2303-7105.
Stanimirov, E., Zhechev, V., Stanimirova, M. (2016) Strategic Readiness for CRM Process Management: the Case of Business Service Companies in Bulgaria, Sarajevo: International University of Sarajevo pp. 9 - 23, ISSN 2303-7105.
Stanimirov, E., Zhechev, V., & Stanimirova, M. (2016). Strategic Readiness for CRM Process Management: the Case of Business Service Companies in Bulgaria. Sarajevo: International University of Sarajevo, pp. 9 - 23.
Stanimirov E, Zhechev V, Stanimirova M. Strategic Readiness for CRM Process Management: the Case of Business Service Companies in Bulgaria. Sarajevo: International University of Sarajevo; 2016. p. pp. 9 - 23. ISBN: ISSN 2303-7105.
