Managing customer loyalty through the mediating role of satisfaction in the DIY retail loyalty program

Patrick Vesel

ПС 996

Източник - периодично издание: Journal of Retailing and Consumer Services
Година на издаване: 2009
Пор.№: 5
Страници: p. 396 - 406
Том: 16
Ключови думи: потребителска лоялност, потребителско удовлетворение, програми, качество, интерактивност

Виж още

Ross Brennan; Louise Canning; Raymond McDowell (2017)

Tracy Tuten; Michael Solomon (2017)

Svend Hollensen (2014)

Vesel, P. Managing customer loyalty through the mediating role of satisfaction in the DIY retail loyalty program. 2009 p. 396 - 406,.

Vesel, P. (2009) Managing customer loyalty through the mediating role of satisfaction in the DIY retail loyalty program, p. 396 - 406,.

Vesel, P. (2009). Managing customer loyalty through the mediating role of satisfaction in the DIY retail loyalty program. p. 396 - 406.

Vesel P. Managing customer loyalty through the mediating role of satisfaction in the DIY retail loyalty program. 2009. p. p. 396 - 406.