Oakland, John S. Total Quality Management and Operational Excellence,
Routledge Journals, Taylor & Francis Group, 2014, XXIV, 530 p., 978-0-415-63550-9.
Oakland, John S. .
Total Quality Management and Operational Excellence.
London: Routledge Journals, Taylor & Francis Group, 2014, XXIV, 530 p., 978-0-415-63550-9.
Oakland, John S. (2014)
Total Quality Management and Operational Excellence,
London: Routledge Journals, Taylor & Francis Group, XXIV, 530 p., 978-0-415-63550-9
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