McQuilken, L., Robertson, N. Who chose this restaurant anyway? The effect of responsibility for choice, guarantees, and failure stability on customer complaining. 2013 pp. 537 - 562,.
McQuilken, L., Robertson, N. Who chose this restaurant anyway? The effect of responsibility for choice, guarantees, and failure stability on customer complaining. 2013 pp. 537 - 562,.
McQuilken, L., Robertson, N. (2013) Who chose this restaurant anyway? The effect of responsibility for choice, guarantees, and failure stability on customer complaining, pp. 537 - 562,.
McQuilken, L., & Robertson, N. (2013). Who chose this restaurant anyway? The effect of responsibility for choice, guarantees, and failure stability on customer complaining. pp. 537 - 562.
McQuilken L, Robertson N. Who chose this restaurant anyway? The effect of responsibility for choice, guarantees, and failure stability on customer complaining. 2013. p. pp. 537 - 562.