Kazandzhieva, V., Filipova, H. Customer Attitudes Toward Robots in Travel, Tourism, and Hospitality: A Conceptual Framework. Bingley: Emerald Group Publ. Ltd, 2019 pp. 79-92, ISBN 978-1-78756-688-0 (print) ; 978-1-78756-687-3.
Kazandzhieva, V., Filipova, H. Customer Attitudes Toward Robots in Travel, Tourism, and Hospitality: A Conceptual Framework. Bingley: Emerald Group Publ. Ltd, 2019 pp. 79-92, ISBN 978-1-78756-688-0 (print) ; 978-1-78756-687-3.
Kazandzhieva, V., Filipova, H. (2019) Customer Attitudes Toward Robots in Travel, Tourism, and Hospitality: A Conceptual Framework, Bingley: Emerald Group Publ. Ltd pp. 79-92, ISBN 978-1-78756-688-0 (print) ; 978-1-78756-687-3.
Kazandzhieva, V., & Filipova, H. (2019). Customer Attitudes Toward Robots in Travel, Tourism, and Hospitality: A Conceptual Framework. Chapter 4. Bingley: Emerald Group Publ. Ltd, pp. 79-92.
Kazandzhieva V, Filipova H. Customer Attitudes Toward Robots in Travel, Tourism, and Hospitality: A Conceptual Framework: Chapter 4. Bingley: Emerald Group Publ. Ltd; 2019. p. pp. 79-92. ISBN: ISBN 978-1-78756-688-0 (print) ; 978-1-78756-687-3.