Taking Responsibility : Proceedings of the Second International Conference of the Consumer Citizenship Network, 26 - 27 May 2005, Bratislava : Oppdragsrapport ; 7
Издателство
Hogskolen i Hedmark
Местоиздаване
Elverum
Година на издаване
2005
Страници
pp. 120 - 128. - (Oppdragsrapport ; 7)
Допълнителна информация
ISBN
ISBN 82-7671-495-1 ; ISSN 1501-858X
Забележка
Ser. (Oppdragsrapport ; 2005, N 7) ; Online; CCN - Consumer Citizenship Network - https://www.inn.no/english/ccl/research-and-development-projects/past-projects/2003-2009-(ccn)/index.html ; Сборникът с доклади може да бъде изтеглен от:
Vassileva, Bistra Konstantinova Consumer Complaint Forms and Complaint Categorization: A Way to Achieve Consumer Commitment,
Hogskolen i Hedmark, 2005, pp. 120 - 128. - (Oppdragsrapport ; 7), ISBN 82-7671-495-1 ; ISSN 1501-858X.
Vassileva, Bistra Konstantinova .
Consumer Complaint Forms and Complaint Categorization: A Way to Achieve Consumer Commitment.
Elverum: Hogskolen i Hedmark, 2005, pp. 120 - 128. - (Oppdragsrapport ; 7), ISBN 82-7671-495-1 ; ISSN 1501-858X.
Vassileva, Bistra Konstantinova (2005)
Consumer Complaint Forms and Complaint Categorization: A Way to Achieve Consumer Commitment,
Elverum: Hogskolen i Hedmark, pp. 120 - 128. - (Oppdragsrapport ; 7), ISBN 82-7671-495-1 ; ISSN 1501-858X
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