Roschk, H., Muller, J. Age matters. 2013 pp. 154 - 164,.
Roschk, H., Muller, J. Age matters. 2013 pp. 154 - 164,.
Roschk, H., Muller, J. (2013) Age matters, pp. 154 - 164,.
Roschk, H., & Muller, J. (2013). Age matters. How developmental stages of adulthood affect customer reaction to complaint handling efforts. pp. 154 - 164.
Roschk H, Muller J. Age matters: How developmental stages of adulthood affect customer reaction to complaint handling efforts. 2013. p. pp. 154 - 164.