Del Chiappa, Giacomo, Gallarza, Martina G., Dall'Aglio, Stefano A realistic value-based approach to interpreting e-rating and e-complaining behaviour in the hospitality sector,
, 2018, pp. 13 - 32.
Del Chiappa, Giacomo, Gallarza, Martina G., Dall'Aglio, Stefano .
A realistic value-based approach to interpreting e-rating and e-complaining behaviour in the hospitality sector.
: , 2018, pp. 13 - 32.
Del Chiappa, Giacomo, Gallarza, Martina G., Dall'Aglio, Stefano (2018)
A realistic value-based approach to interpreting e-rating and e-complaining behaviour in the hospitality sector,
: , pp. 13 - 32
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