Sterman, J., Repenning, N., Kofman, F. Unanticipated Side Effects of Successful Quality Programs. 1997 с. 503 - 521,.
Sterman, J., Repenning, N., Kofman, F. Unanticipated Side Effects of Successful Quality Programs. 1997 с. 503 - 521,.
Sterman, J., Repenning, N., Kofman, F. (1997) Unanticipated Side Effects of Successful Quality Programs, с. 503 - 521,.
Sterman, J., Repenning, N., & Kofman, F. (1997). Unanticipated Side Effects of Successful Quality Programs. Exploring a Paradox of Organizational Improvement. с. 503 - 521.
Sterman J, Repenning N, Kofman F. Unanticipated Side Effects of Successful Quality Programs: Exploring a Paradox of Organizational Improvement. 1997. p. с. 503 - 521.