Das, J., Goldstein, M. Are you Being Served?. Washington: The World Bank, 2008 XXV, 423 p. 978-0-8213-7185-5.
Das, J., Goldstein, M. Are you Being Served?. Washington: The World Bank, 2008 XXV, 423 p. 978-0-8213-7185-5.
Das, J., Goldstein, M. (2008) Are you Being Served?, Washington: The World Bank XXV, 423 p. 978-0-8213-7185-5.
Das, J., & Goldstein, M. (2008). Are you Being Served?. New Tools for Measuring Service Delivery : [Сб. статии]. Washington: The World Bank, XXV, 423 p.
Das J, Goldstein M. Are you Being Served?: New Tools for Measuring Service Delivery : [Сб. статии]. Washington: The World Bank; 2008. p. XXV, 423 p. ISBN: 978-0-8213-7185-5.